Specialised in

Fixing Operations. Enabling Growth.

Strengthening operations by designing effective solutions and enhancing them with AI and automation.

Work

30 Days. 100+ Employees. One AI Platform.
Executive Leadership Reporting

Built from scratch to replace manual weekly reporting and give leadership a real-time view of performance across the organisation.

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94% Faster Publisher Activation
Cross-Functional Process Reengineering

Reengineered onboarding across six teams, reducing activation time from 120 days to 7 days.

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3 RPA Bots. 3,000+ Hours Saved.
Credit Governance & Collections Transformation

Reengineered credit governance and automated collections across 11 APAC markets.

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Journey

Over a Decade of Re-Engineering Operations and Scaling Systems.

Accenture logo
Business Process Analyst
Jun 2015 – Jul 2021
Commonwealth Bank of Australia logo
Process Improvement Senior Analyst
Jul 2021 – Jun 2023
Foodpanda logo
Manager, Transformation & Automation
Jul 2023 – Sep 2024
Moving Walls logo
Senior Manager, Process Excellence & Transformation
Nov 2024 – Present
Clients Served
JPMorgan Chase logo
Allstate logo
Wells Fargo logo
Imperial logo
Rakuten logo
NSW Government logo
LinkedIn logo
Expertise

Where Transformation Creates Leverage

Working across three connected layers of an organisation: how work is designed, how systems enable it, and how intelligence improves it.

Redesign the Operating Model
Transformation Architecture

Make complex work simpler, faster and more controllable.

PROCESS · GOVERNANCE · STANDARDISATION
120 → 7 Days · Publisher Activation Time
Connect the Operating System
Digital Integration

Make the systems behind the work operate as one.

SYSTEMS · DATA · AUTOMATION
20,000+ Hours · Annual Capacity Recovered
Build Operational Intelligence
Decision Intelligence

Turn operational data into better decisions and faster action.

AI · REPORTING · DECISION SUPPORT
30 Days · AI Platform Deployed

ABOUT

An Engineer Turned Business Transformation Specialist.

Govind began his career in software testing with a foundation in Automobile and Mechatronics Engineering. Over eleven years, he evolved into Business Transformation and Process Excellence, working across Banking, Financial Services, Logistics, E-commerce and AdTech. He works with organisations to identify where operations are broken, re-engineer core processes and build the systems and governance that let the business scale properly.

30+
Global Projects
100+
Processes Improved
USD 1M+
Value Unlocked
Credentials

Background

Education
Bachelor of Engineering, Mechatronics Engineering
Sri Krishna College of Engineering & Technology, Coimbatore
2012 – 2015
Diploma in Automobile Engineering
Sankara Polytechnic College, Coimbatore
2009 – 2012
Certifications
Lean Six Sigma Black Belt — CSSC
Certificate No. Wg8edIaALj
Lean Six Sigma Black Belt — MBizM Group
Certificate No. MBizM-PUBV-26-LSSBBA-187381322
Certified ScrumMaster — Scrum Alliance
Certificate No. 001009113
Lean Six Sigma Black Belt badge
Contact

Let's Start a Conversation

Whether it is a project, an opportunity, or simply a conversation.
Feel free to reach out.